Every significant decision is written down
Short decision records state the context, the options considered and the consequences accepted. They live in the repository, next to the code they affect.
Delivery standards
Definitions we hold ourselves to
These are not certifications. They are working rules we apply on every engagement and that you can hold us to. Use the checklist to review any supplier, including us.
Increments are usable
Each fortnight you can open or install something real. Progress reports describe what changed and what is still uncertain.
Accessibility is part of done
We work to WCAG 2.2 AA as our target for web interfaces and the platform accessibility guidelines on mobile, and test with keyboard and screen readers.
Changes are reviewed and tested
Code is reviewed by a second person. Automated tests run on every change. Releases can be rolled back.
You own the result
Repositories, accounts, domains and keys are held by your organisation. Handover documentation is a deliverable, not an afterthought.
Bad news travels early
If an estimate is wrong or a risk materialises, you hear it from us promptly, with options.